Staff chain of command / use of adm / Events

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[Lsrcr]Words

Words
Retired Senior Administrator
Posts: 3335
Joined: March 18, 2012, 2:38 pm
Location: Upper Palatinate

Post by [Lsrcr]Words » July 7, 2017, 3:45 pm
Hi,

Following pompts will be discussed in this topic:

> Staff Chain of Command

> Usage of /adm

> Small notes regarding Events





Staff Chain of Command

I've made a list explaining what each staff* rank is for and who you should contact if you have a problem. Below an explaining Text.

(*Supporters are not considered Staff)

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Community Supporters


Community Supporters are responsible for answering questions regarding. Every server related question that does not require any admin action should be asked using /Ask. Supporters have no executive powers over players. They cannot deal with rulebreakers or any other server related issue.


Trial / Community Moderators


The moderator’s job is to deal with “minor” rule-breaks such as Deathmatchers, /rp-abusers, Insults etc. They have limited executive power. Moderators should also be consulted if Community Supporters are unsure about a certain question/issue.


Game Administrators


The Game Administrator is your universal contact person if you have a server related issue. Before you contact a higher admin-rank you must always consult a game administrator first.
(Except Staff reports and Donations). In case they cannot deal with your problem, they will redirect you to a Senior Admin.

Administrators have full executive powers on the server and are able to deal with all sorts of reports and rulebreakers.


Senior / Assistant Senior Admins

Assistant Senior Admins have a couple of extra respons / -abilities but their job is mostly to assist the Seniors, as the name already suggests.
As for the Seniors, they are basically the servers management. Not every Senior does the same Job. A list below.

Drastic : Head of Staff | Donations

CXdur: Server Development | Staff issues

Onzie: Staff Issues | Forum Issues | Houses

Absynth: Mapping | Group issues

Kissane: Website Development

Tamer: Server Development Only






Usage of /ADM

This is more like a reminder. /adm is to request admin assistance ONLY. There shall be no discussion of personal / not admin related issues. Do not send any pointless messages (admins names only etc). Our chat is usually already spammed with admin related messages, we do not need any more spam. Please just state your problem and wait for a response. Admins will give out warnings to anyone who abuses this command in the future.
Here are some examples (not limited to that):

> Can you please allow pm / pmon
> Can i talk to you? (Say what you want!)
> [Any Random admin name]
> Can you give me a car/packet/godknowswhat

Regarding server related questions: Please try to always use /Ask, of course, if you do not get a proper response, you can always use /adm to ask again.






Events

Also a reminder. We are Server Staff, not Event makers. We don't always have to make events. Please just accept it if the admins deny to make an event. Thanks.


//Onzie
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Changed my name...bleb
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